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The Avaya 78201X exam is a certification exam designed for IT professionals who have experience working with the Avaya IP Office™ Platform. The exam is designed to test the knowledge and skills of candidates in areas such as configuring and managing Avaya IP Office™ solutions, troubleshooting common issues, and implementing advanced features such as virtualization and security.
The Avaya 78201X certification exam is designed for professionals who are responsible for supporting Avaya IP Office™ Platform. This certification exam is suitable for system engineers, technical support professionals, and IT professionals who work with Avaya IP Office™ Platform.
NEW QUESTION # 36
Which application must be installed on a separate server or hard drive partition when installing IP Office Server Edition?
- A. Web Services
- B. one-X Portal
- C. Call Detail Records
- D. Avaya Contact Recorder
- E. Voicemail Pro
Answer: D
NEW QUESTION # 37
Which two factors contribute to the size of a ContactStore server?
- A. The number of voicemail channels and the number of hunt groups
- B. The number of hunt groups and the number of concurrent users for search and replay function
- C. The number of voicemail channels and the number of incoming lines
- D. The number of recordings and the number of concurrent users for search and replay function
- E. The number of recordings and the number of incoming lines
Answer: D,E
NEW QUESTION # 38
Which application is utilized for upgrading IP Office Server Edition?
- A. System Status Application
- B. Linux Command Line Interface
- C. Manager Application
- D. Web Manager
Answer: C
NEW QUESTION # 39
Time profiles can be used to automate a customer out-of hours setting. It is also possible to override these times manually to either deactivate or activate the time profile.
What would you need to create to allow customer control of the time profile?
- A. Time Profile
- B. Short Code
- C. Directory Number
- D. Hunt Group
Answer: B
NEW QUESTION # 40
Which three licenses can support the Avaya Equinox® client without the additional need for a softphone?
(Select three.)
- A. Remote Worker
- B. Receptionist
- C. Basic User
- D. Teleworker
- E. Power User
- F. Office Worker
Answer: A,B,D
Explanation:
Explanation
The Avaya Equinox client can be supported with Teleworker, Remote Worker, and Receptionist licenses, as they include the Avaya Equinox client.
NEW QUESTION # 41
A customer wants to enable a secondary dial tone when making outgoing calls for a specific group of users.
Where should this function be enabled?
- A. on the User Telephony configuration
- B. on the System Telephony configuration
- C. on the ARS table configuration
- D. on the Short Code configuration
Answer: D
Explanation:
Explanation
References:
https://downloads.avaya.com/elmodocs2/ip_office/R4.1/Short_Codes.pdf
NEW QUESTION # 42
In which folder on the system SD card would you place the firmware files (.bin) for an IP telephone?
- A. /primary
- B. /lvmail
- C. /temp
- D. /dynamic
- E. /backup
Answer: A
NEW QUESTION # 43
A customer has a Windows Voicemail Pro server and wants incoming calls to be directed to a specific user if the caller's phone number is listed in their records. Which voicemail action type must be configured to achieve this?
- A. Conditional Action
- B. Database Action
- C. Configuration Action
- D. Miscellaneous Action
Answer: B
NEW QUESTION # 44
Which application can be used to show available resources in an IP500 V2?
- A. IP Office Manager
- B. DbgView
- C. Monitor
- D. System Status Application
Answer: D
NEW QUESTION # 45
Where should the firmware files (.bin) for an IP telephone be placed on the system SD card?
- A. /primary
- B. /lvmail
- C. /temp
- D. /dynamic
- E. /backup
Answer: A
NEW QUESTION # 46
When a voicemail message is left for a user, where are the voice files held if the customer is using Embedded Voicemail?
- A. on the User PC
- B. on the SD card
- C. on the UCM
- D. on the voicemail server
Answer: B
NEW QUESTION # 47
Avaya IP Phones to IP Office QoS monitoring can be performed by the IP Office. What are the two actions required to view QoS outcomes? (Choose two.)
- A. Allow force authentication on IP telephones.
- B. Check "Enable RTCP Monitoring".
- C. Trace lines or extensions in SSA.
- D. Choose "Enable Metric" on the Line form.
- E. Use DebugView to analyze latency, jitter, and delay.
Answer: B,E
NEW QUESTION # 48
A customer's primary number is directed to the VM: Main destination in the incoming call route menu. Where should you look to ensure that these calls are being routed correctly?
- A. User Extension Settings
- B. Hunt Group Configuration
- C. Auto Attendant Menus
- D. Voicemail Pro Modules
Answer: D
NEW QUESTION # 49
After modifying the IP Office's security settings and creating new user rights, you encounter an error when attempting to save the changes. Why might this be the case?
- A. The System password hasn't been set.
- B. The IP Office's connection has been lost.
- C. The default Security password hasn't been modified.
- D. The changes are already in effect and don't require saving.
Answer: B
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/101005673 Page: 152
NEW QUESTION # 50
A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. At present they are running on software version 8.0 and they want to upgrade to version 9.1.
What application changes will they have to make?
- A. Only CCR as it is not supported in 9.0 or higher.
- B. None, all applications can be upgraded to 9.0 or higher.
- C. Only one-X Portal as it is supported in 9.0 or higher.
- D. All of them as 9.1 does not support any of the application.
Answer: A
NEW QUESTION # 51
A customer is reporting that since they last rebooted the IP Office, some of their users are not receiving calls as they did before.
Which two tools can you use to check who last made any changes to the system? (Choose two.)
- A. Manager
- B. Web-Manager
- C. Monitor
- D. System Status Application
Answer: A,D
NEW QUESTION # 52
Time profiles can be used to automate a customer's out-of-hours setting, and it is also possible to override these profiles manually to either deactivate or activate them. What additional steps are required to allow customers to control the time profile using their phones?
- A. Create a new directory number with the time profile settings and assign it to the customer's phones.
- B. Create a new hunt group with the time profile settings and assign the customer's extensions to it.
- C. Create a new short code with the time profile settings and assign it to the customer's phones.
- D. Create a new user right group with the time profile settings and assign it to the customer's user accounts.
Answer: C
NEW QUESTION # 53
You have changed the default port numbers for UDP, TCP, and TLS in the IP Office to support a SIP Remote worker. Which two other items need to be reconfigured to ensure secure connectivity? (Choose two.)
- A. Network architecture design
- B. Client device drivers
- C. User access levels
- D. SIP trunk settings
- E. Session border controller settings
Answer: D,E
NEW QUESTION # 54
What are the two essential requirements when planning for a Small Community Network (SCN)? (Choose two.)
- A. H.323
- B. Advanced Edition
- C. PRI trunks
- D. IP Routes
- E. VCM channels
Answer: D,E
Explanation:
Explanation
References:
http://downloads.avaya.com/css/P8/documents/003681836
NEW QUESTION # 55
Which Application will enable users to access their own recordings from within Media Manager?
- A. Web Self Media Manager
- B. Web Self Management
- C. Web Self Recordings
- D. Web Self Administration
Answer: D
NEW QUESTION # 56
Upon successful installation of IP Office Server Edition, which application is used to install the necessary licenses for the system?
- A. IP Office Configuration Tool
- B. IP Office System Monitor
- C. IP Office Manager
- D. Avaya Aura® System Manager
Answer: C
Explanation:
Explanation
References:
https://downloads.avaya.com/css/P8/documents/100164733 Page: 53
NEW QUESTION # 57
Which Application is used to upgrade IP Office Server Edition?
- A. Manager
- B. System Status
- C. Linux command line
- D. Web Manager
Answer: A
NEW QUESTION # 58
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