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HP HP2-B115 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Positioning and Selling Solutions20%- Communicate value and ROI
- Address objections and close sales
- Match products to customer needs
Topic 2: Support and Management Tools10%- HP Web Jetadmin and management software
- Security and mobility solutions
- Service and support offerings
Topic 3: HP Personal Systems Portfolio25%- Security, manageability and performance features
- Tablets and mobile devices
- Desktops, notebooks and workstations
Topic 4: HP Printing Solutions Portfolio25%- Features, benefits and competitive advantages
- Inkjet and LaserJet product lines
- Multifunction printers and wide-format systems
Topic 5: Understand Customer Requirements20%- Define solution requirements
- Analyze customer environment and usage scenarios
- Identify business and user needs

HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Why is the Recommended Monthly Print Volume (RMPV) important?

A) It tells you how many pages a printer will print in its entire lifetime
B) It tells you how many sheets of paper you will be able to sell the customer.
C) It helps you match the right printer for the right customer's environment, to give them the best return on investment
D) It gives you an indication whether the customer needs mono or color printing.


2. What is a differentiating feature on the HP ElitePad 1000 series'?

A) an 18 inch-screen and an enhanced graphics card
B) enterprise-class docking, accessories ecosystem for vertical industries, including security and retail jacket
C) an automatic lock and data disposal
D) a titanium case with a new-style screen and keyboard


3. Which HP MFP feature should you highlight to a customer who is concerned about document scan misfeeds?

A) ColorLok Technology
B) HP Even/Page
C) Legal size scanning glass
D) Automatic Duplex scanning


4. What are the benefits of cloud storage7 (Select two.)

A) easy to set up supplies alerts for your printers
B) access from everywhere
C) brings down the barriers to color printing
D) low cost
E) accurate and easy retrieval of documents
F) zero paper use in your office


5. Which product offers customers pay-as-you-go mobile broadband'?

A) Wireless Hotspot
B) HP Broadband
C) HP Page Lift
D) HP Mobile Connect


Solutions:

Question # 1
Answer: D
Question # 2
Answer: B
Question # 3
Answer: D
Question # 4
Answer: B,D
Question # 5
Answer: D

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