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HP Selling HP EMEA cMPS Sample Questions:

1. What is consultative selling?

A) Selling products to meet the immediate need
B) Closing the sale and moving on to the next challenge
C) Providing supplies exclusively
D) A long-term relationship as a business advisor

2. The HP channel strategy to win in the contractual printing market is based on which programs?

A) Channel Managed Print Services. MFP Plus, and Pay for Print
B) Smart MFP Pay per Use inside Partner Managed Print Services, and Smart Printer Use
C) Channel Managed Print Services and Partner Managed Print Services
D) Inside Partner Managed Print Services, Partner Managed Print Services, and Channel MFP Page Capture

3. Under which conditions does HP Support Channel Managed Print Services install base deals?

A) All new contracts must include at least 50% new hardware.
B) There are no restrictions on the minimum percentage of new hardware in a contract.
C) An HP partner agrees to report supplies shipment data bi-monthly to the HP Smart Portal.
D) An HP customer agrees to replace the existing install based with new HP printers until the end of the contract

4. What is one way to help ensure that HP printing devices maintain the HP reputation for the best possible print quality?

A) Use only 1500-grit paper as cleaning pages.
B) Use power-conditioning devices to ensure constant voltage
C) Place the device in a cool dry area
D) Use only original HP supplies

5. Who can benefit from the HP Care Pack value proposition?

A) The customer and Channel Managed Print Services partner
B) Distributor
C) Only the customer, because it is a customer product
D) HP

Solutions: