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WGU Operations Management (C215, VDC2) Sample Questions:

1. Why is the marketing plan essential to the creation of the aggregate plan?

A) Accurate cash flow objectives in the marketing plan are needed to achieve profitability levels.
B) Research and development in the marketing plan drives new products.
C) The marketing plan provides insight into operations goals and activities for the year.
D) The actual market demand in the marketing plan is required to make adjustments to other plans.

2. How does inventory management differ for manufacturing organizations compared to service organizations?

A) Service organizations must maintain work-in-progress types of inventory.
B) Service organizations are concerned with managing idle time due to material and component shortages.
C) Manufacturing organizations must maintain tangible inventory.
D) Manufacturing organizations must keep large amounts of product on hand at all times, regardless of demand.

3. Which concept takes a total system approach to creating an efficient operation and combines concepts such as just-in-time (JIT), total quality management (TQM), and continuous improvement?

A) Lean systems
B) ISO 9001 standards
C) Enterprise resource planning (ERP)
D) Customer relationship management (CRM)

4. What is a major factor in the decision to locate a business near its primary market territory?

A) Proximity to labor
B) Proximity to customers
C) Proximity to a community center
D) Proximity to parks

5. Why might a company avoid using demand-based options such as inventory and backorders over a long period of time?

A) It is time consuming.
B) It negatively affects subcontracting.
C) It is more risky.
D) It negatively affects hiring and firing.

Solutions: