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Salesforce Certified Education Cloud Consultant Sample Questions:

1. Career Services wants to import internship information from a spreadsheet into Salesforce. Student contact and educational information is populated from the Student Information System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID numbers, their email addresses, company phone numbers, company names, and start and end dates.
Which external ID should the consultant recommend to match spreadsheet information with the Salesforce Contact record?

A) Company name
B) Email address
C) Student number
D) Company phone

2. A university plans to use Salesforce for its recruitment and admissions process and needs to integrate it with the Student Information System (SIS).
Which step should the consultant take initially?

A) Disable Trigger Handler records.
B) Define the process.
C) Use the Data Import Wizard.

3. A university plans to use Salesforce to manage its recruitment and admissions process. A prospective student goes through four maturation stages: Suspects, Prospects, Applicants, and Matriculated. IDs are assigned by the Student Information System (SIS) at the Applicant stage.
Salesforce is the system of record in which two stages?
Choose 2 answers

A) Applicant
B) Matriculated
C) Prospect
D) Suspect

4. A higher education institution has used Salesforce for many years and has Person Accounts enabled. The institution wants to install the Education Data Architecture (EDA) in its existing Salesforce environment.
Which consideration should the consultant discuss with the institution?

A) Person Accounts can only be merged with Administrative Accounts.
B) A support ticket is required to disable Person Accounts.
C) Person Accounts are unsupported in EDA.

5. A consultant is designing a new Salesforce org that user the Education Data Architecture (EDA) for student service. The College wants to track which classes are taught by teaching assistants.
Which EDA object should the consultant use?

A) Course Connection
B) Course Offering
C) Program Enrollment
D) Term Grade

Solutions: