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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Oracle Fusion Service 2026 Implementation Professional Sample Questions:

1. Your client needs to associate a product item to a product group but cannot make the association. What should you check to identify the cause?

A) Validate that the product item is active and published.
B) Verify that Eligible for Service is selected on the product item.
C) Validate that Allow Duplicate is selected on the product item.
D) Verify that Root Catalog is selected on the product groups.

2. You created two assignment rules for service requests using the Use Score option. For some service requests both rules return a result with the same total points.
What will be the expected result in the assignment of a queue for these service requests?

A) The service request assignment will be unpredictable.
B) An error will occur; no queue is assigned to the service request.
C) The queue defined in the first evaluated rule is always assigned to the service request.
D) The queue defined by default is the one assigned to the service request.

3. Which four statements are correct about hotkeys for Action Commands?

A) They allow a user to forward a service request.
B) They have default values.
C) They can all be modified.
D) They can be assigned to a custom action script.
E) They allow a user to escalate a service request.
F) They allow a user to copy a service request.

4. Your client has already established a product catalog of sales products and now wants to include service products to categorize service requests. You suggest the creation of a new catalog.
What are two advantages of creating a new service catalog instead of using an existing one?

A) allows you to use the same product hierarchy as sales
B) allows the display of a product hierarchy specifically for service purposes
C) allows use of a simpler hierarchy
D) requires less work and effort

5. If you want to disable the ability to delete activities for all users, what action should you perform?

A) Remove the "delete activities" role from all the users who have this role.
B) Remove the "delete activities" button from all pages used by the users who have this access.
C) Remove the "delete activities" privilege from all the roles for users who have this access.
D) Remove the users of the roles who have the "delete activities" access.

Solutions: