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NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. A phlebotomist must recollect a blood sample after the initial sample was rejected by the laboratory. Which of the following factors might have caused the sample to be rejected?

A) A multiple-sample needle was used.
B) The cephalic vein was used for the draw.
C) A hematoma formed at the puncture site.
D) The collection tube was underfilled.

2. Which of the following actions demonstrates active listening by a phlebotomist?

A) Looking away while the patient speaks
B) Restating the patient's concern for clarification
C) Explaining that all patients feel the same way
D) Interrupting the patient to save time

3. Which of the following actions should a phlebotomist take before palpating a vein?

A) Ask the patient to bend the arm.
B) Put on gloves.
C) Label the collection tubes.
D) Remove the needle cap.

4. Which of the following types of medication is an indication for an INR draw?

A) Antihistamine
B) Antiemetic
C) Anti-inflammatory
D) Anticoagulant

5. When performing a capillary collection, which of the following tubes should a phlebotomist collect last?

A) Red
B) Lavender
C) Lithium heparin
D) Microhematocrit

Solutions: