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NHA Phlebotomy-Technician Exam Syllabus Topics:

SectionObjectives
Topic 1: Patient Preparation- Site selection and preparation
- Specimen labeling procedures
- Patient identification and communication
Topic 2: Safety and Compliance- OSHA regulations and patient safety
- HIPAA and patient confidentiality
- Infection control and standard precautions
Topic 3: Specimen Processing and Handling- Common errors and rejection criteria
- Quality assurance procedures
- Specimen transport and storage
Topic 4: Special Collections- Pediatric and geriatric considerations
- Capillary puncture (fingerstick/heel stick)
- Non-routine specimen collection methods
Topic 5: Routine Blood Collections- Equipment selection and use
- Order of draw
- Venipuncture procedures

NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

A phlebotomist must recollect a blood sample after the initial sample was rejected by the laboratory. Which of the following factors might have caused the sample to be rejected?

  • A. A multiple-sample needle was used.
  • B. The cephalic vein was used for the draw.
  • C. A hematoma formed at the puncture site.
  • D. The collection tube was underfilled.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Which of the following actions demonstrates active listening by a phlebotomist?

  • A. Looking away while the patient speaks
  • B. Restating the patient's concern for clarification
  • C. Explaining that all patients feel the same way
  • D. Interrupting the patient to save time
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Which of the following actions should a phlebotomist take before palpating a vein?

  • A. Ask the patient to bend the arm.
  • B. Put on gloves.
  • C. Label the collection tubes.
  • D. Remove the needle cap.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Which of the following types of medication is an indication for an INR draw?

  • A. Antihistamine
  • B. Antiemetic
  • C. Anti-inflammatory
  • D. Anticoagulant
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

When performing a capillary collection, which of the following tubes should a phlebotomist collect last?

  • A. Red
  • B. Lavender
  • C. Lithium heparin
  • D. Microhematocrit
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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