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NHA Phlebotomy-Technician Exam Syllabus Topics:

SectionObjectives
Special Collections- Capillary puncture (fingerstick/heel stick)
- Non-routine specimen collection methods
- Pediatric and geriatric considerations
Safety and Compliance- HIPAA and patient confidentiality
- Infection control and standard precautions
- OSHA regulations and patient safety
Patient Preparation- Site selection and preparation
- Patient identification and communication
- Specimen labeling procedures
Routine Blood Collections- Equipment selection and use
- Venipuncture procedures
- Order of draw
Specimen Processing and Handling- Common errors and rejection criteria
- Specimen transport and storage
- Quality assurance procedures

NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

A phlebotomist enters a patient's room and finds the patient motionless and cyanotic. Which of the following actions should the phlebotomist take?

  • A. Apply an automated external defibrillator.
  • B. Administer three rescue breaths.
  • C. Ask the patient if they are okay in a loud voice.
  • D. Perform the head-tilt/chin-lift maneuver.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Which of the following types of consent provides a patient with information about the methods, risks, and consequences of a procedure?

  • A. Implied
  • B. Expressed
  • C. Informed
  • D. Verbal
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Which of the following actions should a phlebotomy technician take upon withdrawing a winged infusion needle?

  • A. Place the capillary pipette in clay.
  • B. Activate the safety device.
  • C. Depress the syringe plunger.
  • D. Dispose of the 16-gauge needle.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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A blood specimen is rejected by the laboratory for testing. Which of the following actions should the phlebotomist take?

  • A. Shred the test result documentation.
  • B. Document in the patient's health record to redraw for the next yearly visit.
  • C. Contact the patient to repeat venipuncture collection.
  • D. Send the patient their laboratory results via mail.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Which of the following actions should a phlebotomist take when obtaining a throat culture?

  • A. Swab left and right buccal areas.
  • B. Leave the swab in the sublingual area for several seconds.
  • C. Swab any visible mucus in the oral cavity.
  • D. Swab tonsillar area and back of throat.
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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