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Cisco 642-072 Exam Syllabus Topics:

SectionObjectives
Administration and Maintenance- System management
  • 1. Backup and restore strategies
    • 2. Monitoring and troubleshooting
      Design and Implementation- Cisco Unity deployment planning
      • 1. Server sizing and capacity considerations
        • 2. High-level design for enterprise deployment
          - Directory and user integration
          • 1. User provisioning and synchronization
            • 2. LDAP integration concepts
              Cisco Unity Architecture- Cisco Unity system components and design concepts
              • 1. Integration with unified communications environments
                • 2. Messaging system architecture overview
                  Networking and Integration- Email and messaging integration
                  • 1. SMTP-based message routing
                    • 2. Exchange integration concepts
                      - Telephony integration
                      • 1. Dial plan and call routing considerations
                        • 2. PBX and VoIP integration concepts

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