Exam Name: Avaya Oceana® Solution Support Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Certified Support Specialist
Over 51471+ Satisfied Customers
Instant Download Avaya : 74970X Questions & Answers as PDF & Test Engine
Updated: Oct 20, 2026
No. of Questions: 68 Questions & Answers with Testing Engine
Download Limit: Unlimited
Instant Download: Upon successful payment, Our systems will automatically send the product you have purchased to your mailbox by email. (If not received within 12 hours, please contact us. Note: don't forget to check your spam.)
100% Money Back Guarantee
TestKingIT has an unprecedented 99.6% first time pass rate among our customers. 
We're so confident of our products that we provide no hassle product exchange.
- Best exam practice material
- Three formats are optional
- 10 years of excellence
- 365 Days Free Updates
- Learn anywhere, anytime
- 100% Safe shopping experience
74970X Online Test Engine
- Online Tool, Convenient, easy to study.
- Instant Online Access 74970X Dumps
- Supports All Web Browsers
- 74970X Practice Online Anytime
- Test History and Performance Review
- Supports Windows / Mac / Android / iOS, etc.
- Try Online Engine Demo
- Total Questions: 68
- Updated on: Oct 20, 2026
- Price: $69.00
74970X Desktop Test Engine
- Installable Software Application
- Simulates Real 74970X Exam Environment
- Builds 74970X Exam Confidence
- Supports MS Operating System
- Two Modes For 74970X Practice
- Practice Offline Anytime
- Software Screenshots
- Total Questions: 68
- Updated on: Oct 20, 2026
- Price: $69.00
74970X PDF Practice Q&A's
- Printable 74970X PDF Format
- Prepared by Avaya Experts
- Instant Access to Download 74970X PDF
- Study Anywhere, Anytime
- 365 Days Free Updates
- Free 74970X PDF Demo Available
- Download Q&A's Demo
- Total Questions: 68
- Updated on: Oct 20, 2026
- Price: $69.00
Why wait for shipping when your exam date is already fixed? Order the Avaya Oceana® Solution Support 74970X practice material from TestKingIT and the download reaches your inbox within a minute of payment — your 2026 study plan can start tonight.
Avaya 74970X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Oceana® Solution Support Exam |
| Exam Number: | 74970X |
| Real Exam Qty: | 70 (approx.) |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Scenario-based questions |
| Related Certifications: | Avaya Oceana Solution Integration Avaya Oceana Solution Design |
| Recommended Training: | Avaya official training and certification paths |
| Exam Registration: | Avaya Learning Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Computer-based exam (online proctored or test center, depending on region) |
| Pre Condition: | Recommended: familiarity with Avaya contact center solutions and related Avaya Oceana architecture concepts. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 74970X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Channel and Interaction Management | - Omnichannel handling
|
| Topic 2: Avaya Oceana Architecture | - Core components and services
|
| Topic 3: Operations and Maintenance | - Monitoring and troubleshooting
|
| Topic 4: Installation and Configuration | - System setup and deployment
|
Common Questions About the Avaya 74970X Exam
The 74970X exam, officially known as Avaya Oceana® Solution Support, is the Avaya test that leads to the Avaya Oceana® Solution Support certification at the Professional level. Passing it validates the skills employers expect from a certified professional. It is also associated with related credentials such as Avaya Oceana Solution Integration, Avaya Oceana Solution Design.
Recommended: familiarity with Avaya contact center solutions and related Avaya Oceana architecture concepts.
Entry requirements can change, so confirm the latest conditions on the official exam page: https://www.avaya-learning.com/.
You can book the 74970X exam through the official registration channels below:
Exam delivery: Computer-based exam (online proctored or test center, depending on region). Seats at popular test centers fill quickly, so schedule early once your preparation is on track.
Avaya recommends the following training options for Avaya Oceana® Solution Support candidates:
Pair any course with the 68 practice questions from TestKingIT to measure how ready you really are before paying the exam fee.
Yes. A free PDF demo of the Avaya Oceana® Solution Support questions is available, so you can check the question style and answer quality before you pay. Every purchase also includes 365 days of free updates, and if the product expires you can renew the update service at a 50% discount from your member zone.
If you take the corresponding 74970X exam within 60 days of purchase and do not pass, you can apply for a full refund under the 100% Money Back Guarantee: submit a scan of your enrollment slip and your official Score Report (PDF) within 2 days of the exam date, and the claim is processed within 7 days. Attempts made within 3 days of purchase, downloads without an actual exam attempt, free materials, and expired orders are not eligible, and the candidate name must match the payer name. Prefer new material instead of a refund? You can exchange your purchase for two free products of equal value and keep the update service on your original product. As for delivery, the files are available for instant download and are also emailed to you within one minute of payment — if nothing arrives within 2 hours, contact customer service. There is no limit on how many computers you can install the product on.
The official Avaya Oceana® Solution Support outline is organized into 4 domains. The first three are:
- Channel and Interaction Management
- Installation and Configuration
- Avaya Oceana Architecture
See the complete exam topics section above for the full outline and the weighting of every domain.
Avaya Oceana® Solution Support Sample Questions:
Which credentials does Avaya Oceana Workspaces use for Agent login?
- A. Avaya Breeze Authorization Service and Avaya Communication Manager Agent username and password
- B. Avaya Breeze Authorization Service and LDAP as Authentication Authority
- C. Avaya Breeze Authorization Service and Avaya Control Manager Agent username and password
- D. Avaya Breeze Authorization Service and Avaya Communication Manager extension and password
Correct Answer: A 🗳️
To check Context ID in Context Store for the Avaya Aura Experience Portal record, which two tools can be used to run queries on Context Store? (Choose two.)
- A. CS TOOL
- B. POSTMAN
- C. Web Browser
- D. SERVICE MAP
Correct Answer: A,C 🗳️
Which parameter uniquely identifies a contact while It is being processed in Engagement Designer?
- A. DNIS Number
- B. WorkRequestID
- C. Contextld
- D. Caller ID
Correct Answer: C 🗳️
A customer has performed the backup operation for Avaya Oceana solution.
Where can you see the backup of UCA Store service that has been completed 100%?
- A. In the System Manager on the Avaya Breeze
- B. In the System Manager on the Server Administration under Backup and Restore Job Status
- C. In the System Manager on the Cluster Administration under Backup and Restore Job Status
- D. In the System Manager on the Server Management
Correct Answer: B 🗳️
A customer is unable to login to the Agent Workspaces with Multimedia Channels. Given these log messages:
2018-04-24 07:01:11,358 [pool-128-thread-1] config.OcpOceanaMonitorWASProduction INFO -
[M:setOceanaHeartbeatMessage] [T:null].OceanaHeartbeatMessage.MessageText:[GigaSpaces Connection OK. Database connection is Broken. ORC Rest service is reachable (http 200).
AgentControllerService Alive, Cluster Status ACTIVE] Status: [ERROR]
2018-04-24 07:02:09,853 [pool-128-thread-1] serviceability.AgentControllerStatusTask ERROR
- [M:AgentControllerStatusRunnable] [T:null]. Error in DB Connection com.avaya.ocp.db.util.PersistenceException: java.sql.SQLException: [Cache JDBC] Communication link failure: Connection refused at com.avaya.ocp.db.util.DbConnFactoryDbcpPool.getDbConnection (DbConnFactoryDbcpPool.java:166) What is causing these log messages?
- A. The EDM database Is not reachable.
- B. The LDAP database Is not reachable.
- C. Multimedia Cache database not reachable.
- D. The ORC Rest service Is not working.
Correct Answer: C 🗳️
Viewing page 1 out of 14 pages.
Viewing questions 1-5 out of 68 questions.
928 Customer ReviewsCustomers Feedback (* Some similar or old comments have been hidden.)
The 74970X learning dump is good. It covers everything on the exam. Content all seems accurate to me!
Charles
Thank you so much!
I passed 74970X exam with a high score by using your practice questions.
Algernon
When I used this pathway, I was feeling myself very charming because 74970X are very easy to cramp.
Ken
I got the certificate by using the 74970X study guide materials of TestKingIT, and now my position has improved in my company, and I have more spare time now.
Herbert
I am a staff of the company, and my boss wanted us to obtain the certificate for 74970X exam, then I chose the materials online, and I bought 74970X exam braindumps from you, and I had obtained the certification successfully!
William
I passed!
Yes, you are right.
Randolph
I was surprised to see the high quality notes prepared by experienced professionals. The notes were quite easy and I was able to get prepare for my 74970X exams on time. I owe alot to TestKingIT for helping me out at the right time.
Fabian
TestKingIT 74970X real exam questions cover all exam questions.
Naomi
I bought 74970X exam in May, and I have passed my exam last week. Thanks for TestKingIT's help.
Osborn
A thorough guide to prepare for the 74970X exam. I have passed it today. Thanks.
Magee
I found TestKingIT study manualinvaluable asset to become qualified, the service was quick too.
Ophelia
Hi,guys! these 74970X exam questions are more than enough to pass the exam but there are about 3 new questions in the exam, i advice you to study as much as possible! I have passed and got a satified score!
Lance
Passed the 74970X exam today with 91% scores! The real Q&As are very similar to the ones in 74970X exam dumps.
Matt
I purchased the exam questions which were not up to par so that I failed once. Now the second time, I make the right choice to purchase TestKingIT 74970X files, I pass. Thanks very much. I will buy more.
Grover
Instant Download 74970X
After Payment, our system will send you the products you purchase in mailbox in a minute after payment. If not received within 2 hours, please contact us.
365 Days Free Updates
Free update is available within 365 days after your purchase. After 365 days, you will get 50% discounts for updating.
Money Back Guarantee
Full refund if you fail the corresponding exam in 60 days after purchasing. And Free get any another product.
Security & Privacy
We respect customer privacy. We use McAfee's security service to provide you with utmost security for your personal information & peace of mind.
