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Apple 9L0-415 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Network Configuration | 17% | - Network protocols and troubleshooting - Configure network services - File sharing and remote access |
| Topic 2: Applications and Processes | 15% | - Launch services and frameworks - Application compatibility - Manage applications and processes |
| Topic 3: File Systems and Storage | 15% | - Disk Utility and volume management - File system maintenance - HFS+ and Core Storage |
| Topic 4: System Maintenance and Troubleshooting | 15% | - System startup and recovery - Diagnose hardware and software issues - System logs and recovery tools |
| Topic 5: User Accounts and Security | 20% | - Keychain and permissions - FileVault and system security - Manage user and group accounts |
| Topic 6: Installation and Configuration | 18% | - Update and upgrade OS X - Install OS X Mavericks - Set up initial configuration |
Apple OS X Support Essentials 10.9 Sample Questions:
In a default OS X configuration, you want to change the way that Finder handles ZIP archives. Where can you make that change?
- A. Disk Utility Preferences
- B. Archive Utility Preferences
- C. System Preferences
- D. Finder Preferences
Correct Answer: B 🗳️
Improperly unmounting or ejecting a drive or volume may cause data corruption. The
system automatically verifies and repairs an improperly unmounted or ejected volume the next time it becomes available to the Mac.
- A. What role does the system launchd process serve during system startup?
- B. What's the potential side effect of improperly unmounting or ejecting a disk or volume?
- C. What types of files are omitted from Time Machine backups?
- D. What's required to set up the iCloud Keychain service on multiple Apple devices?
Correct Answer: B 🗳️
The Finder populates the Network folder using information provided by the dynamic network services discovery protocols. Computers providing services appear as resources inside the Network folder, and service discovery zones or workgroups appear as folders. Any currently connected servers also appear in the Network folder.
- A. How can you limit the use of Location Services?
- B. Which items fall under the file quarantine system?
- C. How are items inside the Finder's Network folder populated?
- D. How can you identify if a Mac requires a firmware update?
Correct Answer: C 🗳️
Why would you want to open an application in 32-bit mode?
- A. Documents saved to iCloud can be managed from the application that was used to
create and save the document. iCloud documents don't appear anywhere in the Finder that a user would normally look. - B. The master password is used to reset local account passwords.
- C. The OS X Mavericks installer can be downloaded from the Mac App Store for free.
- D. Using the Finder Info window you can force an application to open in 32-bit mode. This step is necessary for a 64-bit application to support older 32-bit plug-ins or application resources.
Correct Answer: D 🗳️
What does CUPS do?
- A. Standard UNIX file system permissions allow only for permissions to be set for one owner, one group, and all others. ACLs, on the other hand, allow for an essentially unlimited list of permissions entries.
- B. Common UNIX Printing System (CUPS) manages all printing for OS X, including both local and shared printing.
- C. PostScript Printer Description (PPD) files are printer driver files that instruct the CUPS system on how to communicate with specific printer models.
- D. Any application that supports Auto Save and the Finder can manage document locking.
Correct Answer: B 🗳️
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