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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A consultant for a nonprofit needs to upload data that contains payments on existing opportunities in Salesforce using donation matching in the NPSP Data Importer.
After a gift is successfully matched to an existing record, which two updates may occur?
Choose 2 answers

A) The Stage of the Opportunity will change to Closed/Won.
B) The open Payment will be marked as Paid.
C) A Payment will be added to the Opportunity.
D) The Opportunity amount will include the new payment amount.

2. A nonprofit customer must conflict and store its clients' government-issued ID number. The consultant has set up a custom text field for the ID number. Which security solution should be used to protect this data?

A) Restrict visibility by removing it from the page layout and utilizing role hierarchy to prevent users from accessing that field except for the staff who need to interact with the government ID data
B) Set the org wide default on Contacts to Private so only the user who owns the Contact records can access it.
C) Turn on two-factor authentication for the staff members who need to collect and use the government ID number field data
D) Encrypt the government ID field with Classic Encryption for Custom Fields and grant View Encrypted Data permission only to those users who have to interact with the data

3. A nonprofit organization wants to record the most recent Opportunity close date on Contact records. The nonprofit organization expects the field on the Contact to be overwritten every time a new Opportunity meets the criteri a. Which feature should the consultant use to meet this requirement?

A) AppExchange App
B) Roll-Up Summary Field
C) Formula Field
D) NPSP Customizable Rollups

4. A nonprofit using NPSP wants to track fundraising, courses, and training participation in Salesforce.
What should the consultant discuss with the nonprofit?

A) Use Engagement Plans for donor engagement that includes courses and training participation.
B) Use Education Data Architecture to track fundraising, courses, and training participation.
C) Add Program Management Module to track courses and training participation.
D) Add Volunteers for Salesforce to track courses and training participation.

5. A volunteer manager at a nonprofit wants to search for volunteers with landscaping skills who are available at a given time and add them to a shift. The nonprofit is using Volunteers for Salesforce.
What should the consultant advise to meet this requirement?

A) Click the Find Volunteers tab and fill in the Volunteer Status, Volunteer Availability, and Volunteer Skills tabs with the desired values. Click search and select an available volunteer.
B) Create a list view on Contacts showing Volunteer Skills and Volunteer Availability. Add a filter for landscaping skills and sort the
C) Create a report with the report type of Contacts with Volunteer Hours and Volunteer Jobs. Filter the Jobs by landscaping and
D) Click the the Volunteers Wizard and enter landscaping skills in the search box. Click search and filter the results by entering the desired Volunteer Availability. Select an available volunteer.

Solutions: