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The CIS-HR certification is beneficial for HR professionals who work with ServiceNow HR solutions. It demonstrates their expertise in managing HR processes and workflows using ServiceNow. Certified Implementation Specialist-Human Resources certification also provides a competitive advantage to professionals who wish to advance their career in the HR field. The ServiceNow CIS-HR certification is recognized globally and is highly valued by employers who use ServiceNow HR solutions.

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ServiceNow CIS-HR: Certified Implementation Specialist - Human Resources is an exam designed for individuals who want to establish themselves as competent and skilled professionals in the field of Human Resources. Certified Implementation Specialist-Human Resources certification is awarded to individuals who have demonstrated their ability to implement the ServiceNow Human Resources application in a real-world environment. CIS-HR certification is a testament to the candidate's expertise in managing and automating HR processes using the ServiceNow platform.

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-hr-blueprint.pdf

ServiceNow CIS-HR (Certified Implementation Specialist-Human Resources) exam is designed for HR professionals who want to validate their skills and expertise in implementing and managing HR processes using the ServiceNow platform. CIS-HR exam covers a range of topics, including HR service delivery, case management, HR knowledge management, and HR reporting and analytics. Passing the CIS-HR exam can help HR professionals demonstrate their proficiency in using ServiceNow to enhance HR service delivery and streamline HR processes.

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To take the CIS-HR certification exam, candidates must have completed the ServiceNow HR Fundamentals course and have a minimum of six months of experience working with ServiceNow HR. CIS-HR exam consists of 60 multiple-choice questions and has a time limit of 90 minutes. The passing score for the exam is 70%. Upon successful completion of the exam, candidates will receive a certificate that recognizes their expertise in implementing ServiceNow solutions for HR processes. Certified Implementation Specialist-Human Resources certification is widely recognized and respected in the industry, and can help professionals advance their careers and increase their earning potential.

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ServiceNow CIS-HR Exam Syllabus Topics:

SectionWeightObjectives
HR Case Management25%- HR Case Creation and Assignment
- HR Case Lifecycle
- Case Templates and Quick Actions
- HR Case Metrics and Reporting
Employee Record Management20%- Employee Service Center
- Employee Data Model
- Onboarding/Offboarding Processes
- Employee Documents and Signatures
Designer Integration25%- Configurable Workspace Integration
- Employee Readiness using Workforce Dimensions
- Integration with HCM Systems
Core Configuration30%- HR Service Administration
- HR Document Generation
- Virtual Agent for HR
- HR Service Catalog Configuration

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