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Salesforce Certified Slack Administrator Sample Questions:

1. You're an Org Primary Owner on your company's Slack Enterprise Grid. You have six workspaces, each representing one line of business. Your company's Chief Information Officer (CIO) is keen on keeping all members of the organization informed about new Slack features on an ongoing basis.
How can you ensure all members are receiving ongoing enablement on new Slack features?
(Select the best answer.)

A) Pin messages related to new Slack features in a dedicated multi-workspace channel on a recurring basis.
B) Advise Workspace Admins to direct all members to Slack's website to review new features.
C) Direct members to a #help-slack channel to ask questions about new Slack features and receive feedback from your Slack Champions.
D) Leverage an org-wide channel to announce new Slack features on a recurring basis, and bookmark useful links and learning material in channel.

2. You're an Org Admin responsible for managing your organization's three workspaces grouped by business vertical.
Your organization wants to increase Slack usage across departments, and you anticipate new workspace requests.
Given these business requirements, what is the best way to manage requests to create new workspaces?

A) Route workspace requests from an org-wide help channel to a private admin-only channel where admins can review business rationale of requests.
B) Encourage end users to create new workspaces themselves, then link the workspace URL to your organization via domain claiming.
C) Do not allow end users to request new workspaces; instead, encourage them to create more channels.
D) Review, collaborate, approve, and reject workspace requests in one public, searchable channel.

3. As the Org Admin of a large corporation, you've received many requests from external users connected via Slack Connect.
Which TWO actions can you take within the External People Management dashboard?
(Choose 2 answers.)

A) View all Slack Connect invitations.
B) Remove external members from Slack Connect channels when they were invited with "Can only post" permissions.
C) Remove external members from Slack Connect channels when they were invited with "Can post & invite" permissions.
D) Approve or deny Slack Connect requests.
E) View all external people connected to your org and the Slack Connect channels they belong to.

4. You're a Workspace Owner on the Slack Business+ plan.
Your company receives a report indicating the leak of trade secrets and needs to urgently investigate by reviewing Slack content in public channels.
What is the best way to quickly handle this request?
(Select the best answer.)

A) Contact Slack, and request access to export the required public channel data.
B) Contact Slack, and apply to export data from all channels and conversations, including private channels and direct messages (DMs).
C) Use the Discovery APIs to export the required public channel data.
D) Use the Import/Export Data tool under workspace settings to export the required public channel data.

5. You're an Org Admin at a security-conscious financial services company. You're rolling out Enterprise Mobility Management (EMM) across the organization.
Leadership asks if it is possible to require guests to use the Slack for EMM app.
How should you respond to this request?
(Select the best answer.)

A) Guests can only login through the desktop app to access your workspaces.
B) It's not possible to require guests to use the Slack for EMM app.
C) Guests are required to use the Slack for EMM app by default.
D) Guests can be required to use the Slack for EMM app.

Solutions: