Exam Name: Salesforce Certified Administrator
Certification Provider: Salesforce
Corresponding Certification: Salesforce Certified Administrator
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Instant Download Salesforce : ADM-201 Questions & Answers as PDF & Test Engine
Updated: Oct 20, 2026
No. of Questions: 153 Questions & Answers with Testing Engine
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- Total Questions: 153
- Updated on: Oct 20, 2026
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- Total Questions: 153
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ADM-201 PDF Practice Q&A's
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- Total Questions: 153
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Career achievements start with proof of ability. The Salesforce Certified Administrator certification provides it in 2026; TestKingIT provides 153 practice questions for the ADM-201 exam.
Salesforce ADM-201 Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Administrator |
| Exam Number: | ADM-201 |
| Exam Format: | Multiple Choice, Multi-Select |
| Real Exam Qty: | 60 |
| Available Languages: | Japanese, English, Korean, Portuguese (Brazilian), Spanish |
| Certificate Validity Period: | 2 years (requires renewal) |
| Related Certifications: | Salesforce Certified Sales Cloud Consultant Salesforce Certified Service Cloud Consultant Salesforce Certified Advanced Administrator Salesforce Certified Platform Developer I |
| Passing Score: | 65% |
| Exam Duration: | 105 minutes |
| Exam Price: | $200 USD |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam at PSI testing centers or with remote proctoring |
| Pre Condition: | None required. Recommended: 6+ months hands-on Salesforce experience before attempting the exam. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
Salesforce ADM-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security and Access | 12% | - Salesforce Shield - Object-Level Permissions - Login Hours and IP Ranges - Record Access (OWD, Sharing Rules) - Field-Level Security |
| Data Management | 10% | - Data Import Wizard - Data Export - Data Quality Best Practices - Duplicate Rules and Matching Rules - Data Loader |
| Sales Cloud Applications | 10% | - Opportunity Management - Forecasting - Products, Price Books, and Quotes - Account and Contact Management - Sales Cloud Features |
| Organization Setup | 4% | - User Interface - Fiscal Year - Lightning Experience vs Classic - Currency Management - Company Information |
| Service Cloud Applications | 10% | - Cases and Entitlements - Service Cloud Features - Omni-Channel - Web-to-Case and Email-to-Case - Service Contracts |
| Standard and Custom Objects | 8% | - Roll-up Summary Fields - Object Relationships (Lookup, Master-Detail) - Standard Object Overview - Custom Object Creation |
| User Setup | 8% | - Profile Configuration - Permission Sets - User Creation and Management - Role Hierarchy - Delegated Authentication - User Licenses |
| Reports and Dashboards | 11% | - Report Types - Dashboard Components - Joined Reports - Report Builder - Scheduling Reports - Summary Reports and Matrix Reports |
| Activity Management and Chatter | 4% | - Tasks and Events - Chatter Best Practices - Chatter Groups and Feeds |
| Salesforce Mobile App and Lightning Experience | 6% | - Lightning Experience Features - Salesforce Mobile App Configuration - Navigation and UI Customization |
| Workflow and Process Automation | 17% | - Flows (Screen Flows, Autolaunched Flows) - Approval Processes - Workflow Rules - Process Builder - Workflow Actions (Email Alerts, Field Updates, Tasks, Outbound Messages) |
ADM-201 Exam FAQ — Professional Answers
Yes — download the free trial of the Salesforce Certified Administrator material before you buy. Members then enjoy free updating for 365 days, with new versions emailed promptly; renew afterward at 50% off.
The Salesforce Certified Administrator is Salesforce's certification exam for Salesforce Certified Administrator, at the Associate / Beginner level. As a major exam recognized by most companies, it proves your IT ability to employers — including the big international ones. Related credentials include Salesforce Certified Advanced Administrator, Salesforce Certified Platform Developer I, Salesforce Certified Sales Cloud Consultant, Salesforce Certified Service Cloud Consultant.
The Salesforce Certified Administrator blueprint covers 11 domains — including Salesforce Mobile App and Lightning Experience (6%), Service Cloud Applications (10%), Organization Setup (4%). Pay attention to the key points where weightings concentrate; the full outline above lists every subtopic.
$200 USD per attempt, 65% to pass. Half the effort works only with the right focus — rehearse with the 153 practice questions for the ADM-201 exam at TestKingIT before booking.
None required. Recommended: 6+ months hands-on Salesforce experience before attempting the exam. Eligibility rules are updated periodically, so verify the current requirements on the official page (official ADM-201 exam page) before registering.
Files arrive by automatic email within a minute of payment — unlimited devices, and 24/7 customer assisting for any downloading or purchasing problem if nothing shows up within 2 hours. If you get a bad result on the corresponding ADM-201 exam within 60 days of purchase, the money is fully refunded: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. You may instead exchange for two equal-value products free.
105 minutes for 60 questions. The online engine simulates the formal test atmosphere — practice anywhere, so the clock feels familiar on the day.
Salesforce Certified Administrator Sample Questions:
Which two actions should a Platform Administrator perform with Case escalation rules?
- A. Send email notifications.
- B. Reassign the Case.
- C. Change the Case Priority.
- D. Reopen the Case.
Correct Answer: A,B 🗳️
Explanation: Only visible for TestKingIT members. You can sign-up / login (it's free).
A Platform Administrator deactivates an agent to add a new topic and action. What happens to any ongoing user conversations with the agent?
- A. The agent will continue conversations using the deactivated agent until reactivated.
- B. The agent will send a system error message as a response to any new messages.
- C. The agent window automatically closes to prevent new messages.
- D. The agent will pause the conversation and resume once reactivated.
Correct Answer: A 🗳️
Explanation: Only visible for TestKingIT members. You can sign-up / login (it's free).
Universal Containers wants to ensure that cases are routed to the right people at the right time, but there is a growing support organization. The business wants to be able to move people around and adjust the work they get without having to request extra assistance or rely on the administrator teams. Which tool allows the business to control its own assignment of work?
- A. Case Assignment Rules
- B. Lead Assignment Rules
- C. Email-to-Case
- D. Omni-Channel
Correct Answer: D 🗳️
Explanation: Only visible for TestKingIT members. You can sign-up / login (it's free).
Northern Trail Outfitters uses a custom Invoice object to collect customer payment information from an external billing system. The Billing System field needs to be filled in on every Invoice record. How should a Platform Administrator ensure this requirement?
- A. Define an approval process for the field.
- B. Make the field universally required.
- C. Create a flow to update the field.
- D. Require the field on the record type.
Correct Answer: B 🗳️
Explanation: Only visible for TestKingIT members. You can sign-up / login (it's free).
Users have reported that the new Lightning account record page is loading very slowly. Which feature should a Platform Administrator use to determine the cause of the performance issues?
- A. Lightning App Builder Analytics
- B. Lightning Usage App
- C. Lightning Page Visibility Rule
- D. Lightning Analytics
Correct Answer: A 🗳️
Explanation: Only visible for TestKingIT members. You can sign-up / login (it's free).
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