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Oracle 1Z1-456 Exam Syllabus Topics:

Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

Question 1

Your company currently uses a legacy system, and has a 1:M relationship between opportunity and contacts. Now that your company has purchased Oracle Fusion CRM, you have been asked to import the legacy data.
How should the flat file be arranged in order to successfully import all of the legacy data into oracle Fusion CRM?

A. Each set of contact data should be imported from a separate flat file
B. Create a data set for each contact and include them on different lines; the opportunity data should be included only for the primary contact.
C. 1:M relationships cannot be directly imported into Oracle Fusion CRM.
D. Create a data set for each contact and include them all on the same opportunity line.
E. Create a data set for each contact and include them on different lines; the opportunity data should be included at the beginning of each line.

Question 2

Your company currently limits product groups by customer type. In addition to customer type, your company has determined that product groups should also include a physical eligibility, and has decided to base this on postal code.
While attempting to add the Postal Code Eligibility rule, Fusion returns an error.
Identify the issue that would cause this error.

A. The children product, groups are not set to inherit rules from the parent product group.
B. Physical and marketing eligibility rules cannot be combined.
C. The postal code data has been incorrectly configured within the Fusion application.
D. The physical eligibility's life-cycle phase has been incorrectly set.
E. Oracle Fusion cannot limit eligibility by postal code.

Question 3

You are the administrator in charge of configuring your company's Oracle Fusion CRM Resource Organization information.
Select the two components that must be included when creating Sales, Marketing, and Partner organizations.

A. Business Unit
B. Name
C. Industry
D. Organization Expiration Date
E. Territory

Question 4

Identify three lookup types that are required to manage Oracle Fusion Sales Lead Management?

A. Manage Ranks
B. Manage Time frames
C. Manage Resources
D. Manage Resource Groups
E. Manage Lead Status

Question 5

You are configuring the Sales Assignment Manager based on resource candidates and credit allocation candidates. In your company, resources change frequently but credit allocation is more stable. You a currently deciding how to set the Fusion cache values.
Select the true statement based on this scenario.

A. Oracle Fusion cache refresh is set at the Owner Objectlevel because resources change frequently;the Sales cache should be updated daily.
B. Oracle Fusion Objects are not cached; therefore no cache configuration is necessary.
C. Oracle Fusion cache refresh is set on individual candidate objects; Resource should be set to dally but Credit Allocation might be set to weekly.
D. Oracle Fusion cache refresh is set at the Candidate Object level, but must be the same across all levels; because resources change frequently, the cache should be updated daily.
E. This scenario can't be accomplished because it is not possible to have multiple candidate objects for one owner object.

Solutions: