Exam Name: Salesforce Certified Nonprofit Success Pack Consultant
Certification Provider: Salesforce
Corresponding Certification: Salesforce Consultant
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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Program and Service Delivery | 18% | - Case management and client services
|
| Reporting and Analytics | 5% | - NPSP-specific reports and dashboards
|
| Fundraising and Donation Management | 22% | - Donation and payment processing
|
| Solution Design and Implementation | 20% | - Deployment and change management
|
| Nonprofit Success Pack Overview and Architecture | 15% | - NPSP settings and configuration framework
|
| Data Management and Quality | 15% | - Data import and export
|
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
A nonprofit organization using NPSP does a lot of mailings and wants to ensure states and countries are entered accurately into Salesforce. The nonprofit has heard about State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists and asked its consultant about enabling them. What are two considerations the consultant should raise about enabling State and Country Picklists for NPSP?
- A. NPSP Data Import object doesn't support State and Country abbreviations in picklist form
- B. The Individual ("Bucket") account model does not support State and Country Picklists
- C. State and Country Picklist values can only be configured on the Address object
- D. Predefined State and Country abbreviations on Address records must be used
Correct Answer: A,D 🗳️
Explanation: Only visible for TestKingIT members. You can sign-up / login (it's free).
A nonprofit's system admin has seen this error message multiple times:
Npsp,TDTMCContact:execution of AfterUpdate caused by : System,SObjectException:Invalid field gender_c Contect (npsp) How should the admin troubleshoot this?
- A. Check that Salutations have been mapped to gender field values.
- B. Check to make sure there are no invalid values in the gender field on Contact records.
- C. Verify that all Reciprocal Relationships are mapped to gender field values.
- D. Verify the correct field for gender is specified in Relationship settings.
Correct Answer: B 🗳️
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A nonprofit organization on NPSP needs to be able to track the high school a student attended and track the enrollment of the student at college.
How should the consultant recommend tracking this?
- A. Set up a Campaign for each high school and college and use Campaign Members to connect the Contact to the Campaign. Change the values in Campaign Member Status from Sent/Responded to Current/Former.
- B. Turn on Field History Tracking for the Account lookup field on the Contact record, use the Account lookup to indicate where they are currently enrolled and change it as they move on.
- C. Use NPSP Affiliations objects to connect the Contact to the Account for their high school and college, use the Status field there to indicate if they are currently enrolled or are former students there.
- D. Install the Salesforce.org Higher Education Data Architecture (HEDA) managed package and use Affiliations.
Correct Answer: C 🗳️
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A consultant is setting up several integrations for a nonprofit.
What strategy could the consultant implement to help prevent interruptions between the integration and Salesforce?
- A. Use the System Admin's user account for integrations.
- B. Create the integration using the SOAP API with My Domain enabled.
- C. Use the REST API with the REST Explorer to set up the integration.
- D. Create a user account solely for integrations.
Correct Answer: D 🗳️
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The development director at a nonprofit needs to track grant lifecycles using NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments.
How should the consultant model payments, applications, reporting deadlines, and actions in NPSP for the grant seeking institution?
A)
B)
C)
D)
- A. Option B
- B. Option C
- C. Option D
- D. Option A
Correct Answer: A 🗳️
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