Exam Name: Microsoft Teams Voice Engineer
Certification Provider: Microsoft
Corresponding Certification: Microsoft 365 Certified: Teams Voice Engineer Expert
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Instant Download Microsoft : MS-720 Questions & Answers as PDF & Test Engine
Updated: Oct 26, 2026
No. of Questions: 123 Questions & Answers with Testing Engine
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- Total Questions: 123
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Every answer in the Microsoft Teams Voice Engineer set from TestKingIT is expert-verified — 123 practice questions for the MS-720 exam you can trust in 2026.
Microsoft MS-720 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Teams Voice Engineer |
| Exam Number: | MS-720 |
| Passing Score: | 700 |
| Available Languages: | French, Russian, Korean, Japanese, Spanish, English, Simplified Chinese, Traditional Chinese, German, Portuguese (Brazil) |
| Certificate Validity Period: | 1 year (renewable annually) |
| Related Certifications: | Microsoft Teams Administrator Associate (MS-700) Microsoft 365 Certified: Teams Voice Engineer Expert |
| Exam Price: | USD 165 (varies by country/region) |
| Exam Format: | Case studies, Build list, Multiple response, Drag and drop, Multiple choice, Best answer selection |
| Real Exam Qty: | 40-60 |
| Exam Duration: | 120 minutes |
| Recommended Training: | Microsoft Learn: Configure Microsoft Teams Phone Microsoft Teams Voice Solutions Training Path |
| Exam Registration: | Microsoft Learn Certification Exam Page |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite at authorized testing center |
| Pre Condition: | Recommended: experience with Microsoft Teams administration and Microsoft 365 services; familiarity with voice networking concepts (PSTN, SIP, SBC). |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/ms-720/ |
Microsoft MS-720 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Maintain and troubleshoot Teams voice | 20% | - Monitor voice quality
|
| Topic 2: Configure and manage Microsoft Teams Phone | 35% | - Configure PSTN connectivity
|
| Topic 3: Plan and design Microsoft Teams Phone solution | 25% | - Plan Teams Phone architecture
|
| Topic 4: Manage Teams voice security and compliance | 20% | - Compliance and governance
|
Microsoft MS-720 Exam: What Candidates Ask
Yes:
Courses build the foundation; then practice smartly with the 123 practice questions for the Microsoft Teams Voice Engineer — every answer expert-verified.
The Microsoft Teams Voice Engineer is Microsoft's certification exam for Microsoft 365 Certified: Teams Voice Engineer Expert, at the Expert level. It validates skills employers hire for, which is why it can affect your career and future. Related credentials include Microsoft Teams Administrator Associate (MS-700), Microsoft 365 Certified: Teams Voice Engineer Expert.
Files arrive by automatic email within a minute of payment — unlimited installations, and 24/7 customer assisting for any login or downloading issues if nothing shows up within 2 hours. If you fail the corresponding MS-720 exam within 60 days of purchase, you have options: a full refund (send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam; processed within 7 days), waiting for the next updated version free, or changing to two other equal-value dumps free. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products.
Recommended: experience with Microsoft Teams administration and Microsoft 365 services; familiarity with voice networking concepts (PSTN, SIP, SBC). Vendors revise eligibility rules from time to time, so verify the current requirements on the official page (official MS-720 exam page) before booking.
The Microsoft Teams Voice Engineer blueprint covers 4 domains — including Manage Teams voice security and compliance (20%), Configure and manage Microsoft Teams Phone (35%), Maintain and troubleshoot Teams voice (20%). The weightings tell you where to spend your hours; the complete outline above lists every subtopic.
Through the vendor's official registration channels:
The Microsoft Teams Voice Engineer is delivered Online proctored or onsite at authorized testing center — choose the arrangement that fits you when booking.
USD 165 (varies by country/region) per attempt, 700 to pass. A retake bills the full fee again, so prepare smartly: work through the 123 practice questions for the MS-720 exam at TestKingIT before you book.
120 minutes for 40-60 questions. Efficient preparation includes pacing: rehearse timed sets until the clock feels manageable, not menacing.
Yes — download the free Microsoft Teams Voice Engineer demo and judge the quality before paying. Purchases include 365 days of free updates, with each latest version emailed to you immediately; renew afterward at 50% off.
Microsoft Teams Voice Engineer Sample Questions:
You are optimizing a network to better support voice and collaboration workloads in Microsoft Teams.
When the users are at a specific corporate site, you need to prevent the users from adding video during calls.
Solution: You run New-CsTeamsMeetingPolicy and set the -iPVideoHode parameter to disabled.
Does this meet the goal?
- A. No
- B. Yes
Correct Answer: B 🗳️
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You need to create a new call queue to route calls to support agents. The support agents must be able to see their call queue history and the shared transcribed voicemail. The solution must minimize administrative effort.
Solution: You redirect calls for the call queue to a shared voicemail box.
Does this meet the goal?
- A. No
- B. Yes
Correct Answer: A 🗳️
Explanation: Only visible for TestKingIT members. You can sign-up / login (it's free).
You have a Microsoft Teams Phone deployment that has 10 offices. Each office has a Session Border Controller (SBC).
A user reports that she can make internal calls by using the dial pad, but cannot use the dial pad to make external calls.
What is a possible cause of the issue?
- A. The user has the incorrect voice routing policy applied.
- B. The user has the incorrect Teams app setup policy applied.
- C. The user is missing a validated emergency address.
- D. Enterprise Voice is disabled for the user.
Correct Answer: A 🗳️
Explanation: Only visible for TestKingIT members. You can sign-up / login (it's free).
You need to connect the analog intercoms to Teams Phone.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Create a resource account for each intercom.
- B. Enable Direct Routing to a Teams-certified SBC.
- C. Create a configuration profile for IP phones.
- D. Create a trusted application endpoint for Teams.
- E. Register the ATAs with a Teams-certified SBC.
Correct Answer: B,E 🗳️
Explanation: Only visible for TestKingIT members. You can sign-up / login (it's free).
You have a Microsoft Teams Phone deployment in an office.
When a user dials an emergency number, the safety team for the office is notified.
Your company opens a new office that has a Teams Phone deployment
You need to ensure that the safety team for the new office is notified when an emergency call is placed from that office.
How should you complete the PowerShell script? To answer, drag the appropriate values to the correct targets. Each value may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:
Viewing page 1 out of 25 pages.
Viewing questions 1-5 out of 123 questions.
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