Instant Download Microsoft : 70-685 Questions & Answers as PDF & Test Engine
Updated: Oct 25, 2026
No. of Questions: 191 Questions & Answers with Testing Engine
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- Total Questions: 191
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- Total Questions: 191
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- Total Questions: 191
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One habit separates steady candidates from stressed ones: they use small gaps in the day. With the online engine from TestKingIT, 191 70-685 practice questions fit into the minutes you spend waiting or riding the bus.
Microsoft 70-685 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Pro: Windows 7, Enterprise Desktop Support Technician |
| Exam Number: | 70-685 |
| Related Certifications: | MCTS: Windows 7, Configuring |
| Exam Price: | $165 USD |
| Passing Score: | 700 / 70% |
| Real Exam Qty: | 40-60 |
| Exam Format: | Case studies, Hot area, Drag and drop, Multiple choice |
| Exam Duration: | 150 minutes |
| Certificate Validity Period: | Retired, no active validity |
| Available Languages: | Russian, French, German, Spanish, Japanese, English, Portuguese (Brazil), Italian, Turkish, Simplified Chinese, Korean |
| Recommended Training: | Microsoft Learning Resources Microsoft Official Training Course 6292A |
| Exam Registration: | Pearson VUE Scheduling Microsoft Exam Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Onsite at Pearson VUE authorized centers; Online proctored exam (when available) |
| Pre Condition: | Recommended: Exam 70-680 (TS: Windows 7, Configuring); 1+ year of desktop support experience in enterprise environments |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/previous-versions//gg697604(v=technet.10) |
Microsoft 70-685 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Identifying Cause of and Resolving Security Issues | 18% | - Manage Windows Firewall and security settings - Resolve update and antivirus issues - Troubleshoot User Account Control (UAC) and permissions |
| Topic 2: Identifying Cause of and Resolving Desktop Application Issues | 20% | - Resolve software installation and compatibility issues - Manage application settings and permissions - Troubleshoot application failures and crashes |
| Topic 3: Supporting Mobile Users | 18% | - Support power management and mobile hardware - Configure and troubleshoot remote access - Manage offline files and synchronization |
| Topic 4: Identifying Cause of and Resolving Networking Issues | 23% | - Fix name resolution and DNS/DHCP issues - Troubleshoot enterprise logon and authentication issues - Resolve network connectivity and IP configuration problems |
| Topic 5: Managing and Maintaining Systems That Run Windows 7 Client | 21% | - Manage system recovery and data protection - Resolve hardware and driver issues - Troubleshoot system performance and stability |
Answers for 70-685 Candidates
Recommended: Exam 70-680 (TS: Windows 7, Configuring); 1+ year of desktop support experience in enterprise environments
Microsoft Exam Registration: register for 70-685
Pearson VUE Scheduling: register for 70-685
The Microsoft Pro: Windows 7, Enterprise Desktop Support Technician bank is maintained by a team of IT specialists who research the 70-685 questions in depth and organize the verified answers into an effective study sequence. Their ongoing work is what keeps the material professional rather than generic.
- Identifying Cause of and Resolving Desktop Application Issues (20%)
- Supporting Mobile Users (18%)
- Identifying Cause of and Resolving Networking Issues (23%)
Let the topic weights guide how you divide your study hours.
The online engine simulates the formal 70-685 test, lets you set your own time limit, and points out your mistakes after each session. Because it runs in a browser, you can practice anywhere and anytime, whether you are waiting for someone or sitting on a bus, and make real use of spare minutes.
The package includes 191 practice questions for the 70-685 exam, all verified by our IT specialists. A free demo is available so you can review the style before purchasing.
Microsoft Official Training Course 6292A: Visit official page
Microsoft Learning Resources: Visit official page
The passing score for 70-685 is 700 / 70%, and the official exam fee is $165 USD. Keeping these figures in view helps you set a realistic target for your practice sessions.
You will face 40-60 questions in 150 minutes minutes on the real 70-685 exam. Rehearsing under the same limits on the TestKingIT engine turns time management into a trained reflex.
Microsoft Pro: Windows 7, Enterprise Desktop Support Technician Sample Questions:
When visiting certain websites, users receive a message in Internet Explorer. The message is shown in the exhibit. (Click the Exhibit button.)
You need to ensure that the Internet Explorer settings for all client computers follow company requirements. What should you modify in Group Policy?
- A. Disable the Internet Explorer\Internet Control Panel\Prevent ignoring certificate errors setting.
- B. Disable the Windows Components\Windows Error Reporting\Disable Windows Error Reporting setting.
- C. Enable the Internet Explorer\Internet Control Panel\Prevent ignoring certificate errors setting.
- D. Enable the Internet Explorer\Internet Control Panel\Security Page\Internet Zone\Do not prompt for client certificate selection when no certificate or only one certificate setting.
- E. Enable the Internet Explorer\Internet Control Panel\Security Page\Internet Zone\Turn on Protected Mode setting.
- F. Enable the Windows Components\Windows Error Reporting\Disable Windows Error Reporting setting.
Correct Answer: C 🗳️
DRAG DROP
All client computers on a company's network are members of an Active Directory Domain Services domain.
The Finance team uses Remote Desktop to access Windows 7 virtual machines that are hosted on a
server that runs Windows Server 2008 Hyper-V.
The team members receive the following error message when they attempt to log on to the virtual
machines: "The trust relationship between this workstation and the primary domain failed."
You discover that the Hyper-V server was recently restored from a backup.
You need to ensure that the team members can log on to the virtual machines.
Which four actions should you perform in sequence on each virtual machine? (To answer, move the
appropriate actions from the list of actions to the answer area and arrange them in the correct order.)
Correct Answer:
Explanation:
All client computers on your company network run Windows 7.
A computer is unable to connect to network resources.
The configuration of the computer is as shown in the following table.
You need to ensure that the computer is able to connect to network resources.
What should you do?
- A. Change the preferred DNS server to 131.107.3.1.
- B. Change the default gateway to 131.107.0.1.
- C. Change the subnet mask to 255.255.248.0.
- D. Change the IP address to 131.107.3.254.
Correct Answer: B 🗳️
Users report that it takes a long time to access resources by using DirectAccess.
You need to provide the network administrator with a network capture of DirectAccess traffic.
Which tool should you use?
- A. Netsh.exe
- B. Netstat.exe
- C. Winsat.exe
- D. Perfmon.exe
Correct Answer: A 🗳️
Explanation: Only visible for TestKingIT members. You can sign-up / login (it's free).
All computers on your company network run Windows 7.
Several support requests have been made by employees who have recently had hardware upgrades to their computers. Each request states that the employee's computer restarts automatically at random times.
You examine one of the computers and verify the following information:
-
Only approved applications and processes are run on the computer.
-
All updates to the operating system and applications have been applied to the computer.
-
No malicious software is found on the computer.
You need to find out why the computers are restarting automatically.
What should you do?
- A. Run the fixmbr command from the Recovery Console.
- B. Run the Check for performance issues Control Panel tool.
- C. Run the Windows Memory Diagnostic tool.
- D. Run the fixboot command from the Recovery Console.
Correct Answer: C 🗳️
Explanation: Only visible for TestKingIT members. You can sign-up / login (it's free).
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