Exam Name: Selling HP BSM Solutions
Certification Provider: HP
Corresponding Certification: HP Certification I
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Instant Download HP : HP2-N31 Questions & Answers as PDF & Test Engine
Updated: Oct 22, 2026
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HP HP2-N31 Exam Overview:
| Certification Vendor: | HP |
|---|---|
| Exam Name: | Selling HP BSM Solutions |
| Exam Number: | HP2-N31 |
| Exam Duration: | 75 minutes |
| Available Languages: | English |
| Real Exam Qty: | 40-50 |
| Related Certifications: | HP Business Service Management (BSM) Solutions HP Sales Certified |
| Exam Format: | Scenario-based Questions, Multiple Choice |
| Passing Score: | 70% |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online or onsite proctored exam delivery through authorized testing providers. |
| Pre Condition: | Recommended knowledge of HP software solutions, IT service management, and business service management concepts. |
HP HP2-N31 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP BSM Solution Components | - Network Management - Systems Management - Business service monitoring capabilities - Application Performance Management |
| Business Service Management (BSM) Solution Concepts | - Understanding HP BSM value proposition - Business alignment and IT service management concepts |
| Customer Engagement and Solution Discovery | - Discovery questions and customer qualification - Creating business value discussions |
| Selling HP BSM Solutions | - Identifying customer challenges and requirements - Positioning HP BSM solutions and benefits |
Preparing for HP2-N31 Efficiently: Facts and Guidance
- HP BSM Solution Components ()
- Selling HP BSM Solutions ()
- Business Service Management (BSM) Solution Concepts ()
HP Selling HP BSM Solutions Sample Questions:
Where can you find license SKU and pricing information for HP BSM Application Performance Management?
- A. Sales Awareness Webinars
- B. BSM datasheets
- C. Pricing Guides on HP Partner Central
- D. www.hp.com/software
Correct Answer: D 🗳️
Which HP off-site implementation option helps customers realize the value of our solutions much faster and without incurring IT capital expense costs?
- A. Software as a Solution
- B. Cloud as a Solution
- C. Software as a Service
- D. Systems as a Service
Correct Answer: C 🗳️
Which statement best links a customer problem to a solution capability for Systems management?
- A. Problem: how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
- B. Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
- C. Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
- D. Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Runtime Service Model (RTSM)
Correct Answer: D 🗳️
Which capabilities of the BSM Systems Management solution help customers achieve their goals? (Select two.)
- A. intelligent agent and agentless monitoring integration adapters
- B. streamlines processes through runbook automation
- C. real user monitoring
- D. business process testing and reporting
- E. cross-domain event tracking and management capability
Correct Answer: A,E 🗳️
Which IT activities are supported by the BSM Application Performance Management Solution? (Select two.)
- A. providing proactive policy enforcement and compliance reporting
- B. providing alerts to system abnormalities and events before they cause an outage
- C. providing faster server provisioning time
- D. providing end-user monitoring to track business service levels
- E. providing cross-domain visibility of IT infrastructure events to remove duplication
Correct Answer: A,C 🗳️
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