Exam Name: Genesys Cloud CX: Architect Certification
Certification Provider: Genesys
Corresponding Certification: Genesys Cloud CX
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Instant Download Genesys : GCX-ARC Questions & Answers
Check Updated on: Oct 16, 2026
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- Total Questions: 62
- Updated on: Oct 16, 2026
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- Total Questions: 62
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Genesys GCX-ARC Exam Overview:
| Certification Vendor: | Genesys |
|---|---|
| Exam Name: | Genesys Cloud CX: Architect Certification |
| Exam Number: | GCX-ARC |
| Exam Duration: | 120 minutes |
| Exam Format: | Multiple Select, Multiple Choice, Scenario-Based Questions |
| Related Certifications: | Genesys Cloud CX Professional Certification (GCX-GCP) |
| Exam Price: | $580 USD |
| Real Exam Qty: | 60 |
| Available Languages: | English |
| Passing Score: | 65% |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam through Kryterion Webassessor and authorized testing platforms. |
| Pre Condition: | No formal prerequisite. Practical experience with Genesys Cloud CX implementation, administration, and Architect flow development is strongly recommended. |
| Official Syllabus URL: | https://beyond.genesys.com/explore/certification/cloud |
Genesys GCX-ARC Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Architect Flow Design | - Flow Development
|
| Routing and Queue Management | - Contact Routing
|
| Introduction to Genesys Cloud Architect | - Genesys Cloud CX platform architecture
|
| Data Actions and Integrations | - External Connectivity
|
| Reporting and Troubleshooting | - Monitoring and Optimization
|
| Speech Recognition and Natural Language Understanding | - Voice and Bot Features
|
| Prompt and Audio Management | - Media Resources
|
| Admin Interface | - Administration and Configuration
|
GCX-ARC Exam FAQ: Structure, Speed, and Facts
The GCX-ARC exam contains 60 questions with 120 minutes minutes to complete them. A clear knowledge structure is what makes that volume manageable — you answer faster when every topic has its place.
Passing the GCX-ARC exam requires 65%, and registration costs $580 USD. Structured preparation is how you spend study time once and exam fees once.
Immediately. The system emails you at once with the download link for the Genesys Cloud CX: Architect Certification materials — the whole delivery process takes about a minute. Open the email, download the GCX-ARC exam product to your computer, install it, and you are studying within minutes of deciding to. If the message does not appear, check your spam folder; after 2 hours without delivery, contact support. Install on all of your own devices without limit.
No formal prerequisite. Practical experience with Genesys Cloud CX implementation, administration, and Architect flow development is strongly recommended.
The GCX-ARC exam is the official assessment behind the Genesys Cloud CX: Architect Certification certification from Genesys. Lifelong learning has become the norm precisely because industries keep moving — and this credential is a concrete way to keep pace. Many candidates only sit it seriously on a second attempt; structured preparation is how you make the first one count.
The official outline divides the GCX-ARC exam into weighted domains, including:
- Introduction to Genesys Cloud Architect ()
- Reporting and Troubleshooting ()
- Speech Recognition and Natural Language Understanding ()
The Genesys Cloud CX: Architect Certification bank at TestKingIT mirrors this structure, so the knowledge map you build while practicing matches the one the exam uses.
Structure is the design principle. The Genesys Cloud CX: Architect Certification materials first build a clear knowledge structure of the GCX-ARC exam, so difficult points become understandable in sequence rather than intimidating in isolation. Our experts have prioritized the most important knowledge for busy learners, and every answer is expert-verified — so your limited hours go exactly where the objectives point.
Genesys Cloud CX: Architect Certification Sample Questions:
Which of the following components can be configured to read and write data from a CRM?
- A. Call Data Action
- B. Get Participant Data
- C. Set Participant Data
- D. Set UUI Data
Correct Answer: C 🗳️
Select the percentage that indicates a High level in the flow size.
- A. 95
- B. 70
- C. 90
- D. 98
Correct Answer: C 🗳️
What is the maximum value that can be set for the 'Minimum confidence level' in speech recognition?
- A. 25%
- B. No Limit
- C. 100%
- D. 50%
Correct Answer: C 🗳️
To create, configure, and publish __________ call flow(s), an admin must have at least one contactlist and one wrap-up code configured.
- A. Secure
- B. In-Queue
- C. Inbound
- D. Outbound
Correct Answer: C 🗳️
If you navigate away from the page without saving the Script, you will not lose any work you have completed.
- A. False
- B. True
Correct Answer: B 🗳️
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Viewing questions 1-5 out of 62 questions.
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