Exam Name: Implementing Cisco Collaboration Devices (CICD)
Certification Provider: Cisco
Corresponding Certification: CCNA Collaboration
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Instant Download Cisco : 210-060 Questions & Answers as PDF & Test Engine
Updated: Oct 27, 2026
No. of Questions: 240 Questions & Answers with Testing Engine
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- Total Questions: 240
- Updated on: Oct 27, 2026
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- Total Questions: 240
- Updated on: Oct 27, 2026
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210-060 PDF Practice Q&A's
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- Total Questions: 240
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When an employer sees the 210-060 certification on a resume, it signals verified skill. TestKingIT supports that goal with Cisco Implementing Cisco Collaboration Devices (CICD) material whose 240 practice questions are refined from a large body of technical knowledge, not copied from stale files.
Cisco 210-060 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Implementing Cisco Collaboration Devices (CICD) v1.0 |
| Exam Number: | 210-060 |
| Certificate Validity Period: | 3 years |
| Available Languages: | English |
| Related Certifications: | Cisco Certified Specialist - Collaboration Applications CCNA Collaboration |
| Real Exam Qty: | 55-65 |
| Exam Price: | $250 USD |
| Exam Duration: | 75 minutes |
| Exam Format: | Multiple Choice Multiple Answer, Drag and Drop, Fill in the Blank, Multiple Choice Single Answer |
| Passing Score: | Variable (approx. 750-850 / 1000 scale) |
| Recommended Training: | Implementing Cisco Collaboration Devices (CICD) v1.0 CICD Official Cert Guide |
| Exam Registration: | Pearson VUE Registration Cisco Certification Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | In-person at Pearson VUE test centers / Online proctored exam |
| Pre Condition: | No formal prerequisites; basic IP networking knowledge recommended |
| Official Syllabus URL: | https://learningnetwork.cisco.com/s/exam-topics-210-060 |
Cisco 210-060 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Provide End User Support | 24% | - Verifying call routing and PSTN connectivity - Troubleshooting voice and video quality - User support interfaces and tools - Phone feature configuration (forward, transfer, hold, conference) - Resolving voicemail and presence issues |
| Topic 2: Maintain Cisco Unified Communications System | 10% | - Software upgrades and licensing - Monitoring and alerting - Troubleshooting common registration and call issues - System backup and restore procedures - Performance and capacity management |
| Topic 3: Provision End Users and Associated Devices | 24% | - User creation and management in CUCM/CUCME - Device pools, calling search spaces, partitions - Directory numbers and line appearance - Class of Service (CoS) and Class of Restriction (COR) - Endpoint registration and configuration |
| Topic 4: Configure Voice Messaging and Presence | 27% | - Presence status and availability management - IM and Presence Service deployment and configuration - Cisco Jabber integration and features - Voicemail profile and integration with CUCM - Unity Connection user and mailbox setup |
| Topic 5: Describe the Characteristics of a Cisco Unified Communications Solution | 15% | - Network requirements for voice/video (QoS, PoE, bandwidth) - Call signaling protocols (SCCP, SIP, MGCP, H.323) - Architecture and components of Cisco Collaboration solutions - Media flows and codecs - CUCM, CUCME, Unity Connection, IM and Presence overview |
210-060 Preparation: Frequently Asked Questions
The 210-060 exam contains 55-65 questions to be answered within 75 minutes minutes. Rehearsing with a timer on TestKingIT trains you to pace each question instead of rushing at the end.
No formal prerequisites; basic IP networking knowledge recommended
The Cisco Implementing Cisco Collaboration Devices (CICD) material is developed by a dedicated research team whose members bring rich hands-on IT experience, including past work for international IT corporations. That background shapes both the questions and the way they are organized for study.
Each Cisco Implementing Cisco Collaboration Devices (CICD) question is drawn from a large body of technical knowledge and analyzed before it enters the bank. Questions that are no longer relevant to the current exam are removed, while new material is added as the exam evolves, so the set you study stays lean and current.
- Configure Voice Messaging and Presence (27%)
- Provision End Users and Associated Devices (24%)
- Maintain Cisco Unified Communications System (10%)
Begin with the topics where your confidence is lowest, then confirm the rest.
The passing score for 210-060 is Variable (approx. 750-850 / 1000 scale), and the official exam fee is $250 USD. Fixing these numbers in mind helps you plan both your study target and your budget.
The package includes 240 practice questions for the 210-060 exam, covering the current Cisco Implementing Cisco Collaboration Devices (CICD) objectives with verified answers.
Implementing Cisco Collaboration Devices (CICD) v1.0: Visit official page
CICD Official Cert Guide: Visit official page
Pearson VUE Registration: register for 210-060
Cisco Certification Portal: register for 210-060
Cisco Implementing Cisco Collaboration Devices (CICD) Sample Questions:
Where can you download the RTMT application in Cisco Unified Communications Manager?
- A. Cisco Unified CM Plugin Manager
- B. Cisco Unified CM OS Administration
- C. Cisco Unified CM Extensions
- D. Cisco Unified CM Administration
Correct Answer: D 🗳️
Explanation: Only visible for TestKingIT members. You can sign-up / login (it's free).
A network engineer must set up an end-user account for a SIP device to use for authentication.
Which end-user information is used for SIP authentication?
- A. account ID
- B. password
- C. PIN
- D. digest credentials
Correct Answer: D 🗳️
Which option is the Cisco recommended jitter value of voice traffic over the network?
- A. 60 ms
- B. 40 ms
- C. 50 ms
- D. 30 ms
Correct Answer: B 🗳️
Which three features of the Cisco Unified Communication Manager Auto-Attendant can a user use to streamline the company telephony communications? (Choose three)
- A. plays a user configuration welcome prompt
- B. when the caller has specification the destination the system transfer the call
- C. provides a conference call with up to 10 participants
- D. promotes a phone call into a video call
- E. Provides call detail records reports to upper management
- F. if the caller chooses to spell by name the system compares the letter that are entered with the name that are configured to the available extensions.
Correct Answer: A,B,F 🗳️
Which two Cisco Unified Communication system architecture functions are performed by the applications and services layer? (Choose two.)
- A. PSTN services
- B. Voice-messaging services
- C. Presence Service
- D. LDAP and Directory Services
- E. User and device provisioning services
Correct Answer: B,C 🗳️
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