Exam Name: SAP Certified Associate Support Engineer
Certification Provider: SAP
Corresponding Certification: SAP Application Associate
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SAP C_ITSP_70 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Associate - Support Engineer |
| Exam Number: | C_ITSP_70 |
| Exam Format: | Multiple Choice, Multiple Response |
| Passing Score: | 66% |
| Exam Duration: | 180 minutes |
| Exam Price: | $560 USD / €518 EUR / £438 GBP |
| Certificate Validity Period: | 12 months |
| Real Exam Qty: | 80 |
| Available Languages: | English |
| Related Certifications: | SAP Application Associate |
| Recommended Training: | ITSP100 - SAP Support Fundamentals ITOP100 - IT Operations and Support |
| Exam Registration: | SAP Learning Hub SAP Training Shop |
| Exam Way: | Online proctored or at authorized SAP testing centers |
| Pre Condition: | No formal prerequisites; recommended basic IT knowledge and familiarity with SAP systems |
| Official Syllabus URL: | https://training.sap.com/certification/c_itsp_70-sap-certified-associate-support-engineer |
SAP C_ITSP_70 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Application & Technical Support | 20% | - Performance Analysis & Optimization - Transport & Change Management - SAP Application Lifecycle Management |
| Topic 2: System Administration & Technology | 25% | - Operating System Administration - SAP System Architecture & Components - Database Fundamentals & Management |
| Topic 3: Customer Interaction & Support Best Practices | 15% | - Communication & Escalation Procedures - Knowledge Management & Documentation - Service Level Agreements (SLA) |
| Topic 4: SAP Support Framework & IT Operations | 20% | - SAP Support Organization & CoE Structure - IT Service Management Processes - Incident & Problem Management |
| Topic 5: SAP Solution Manager & Tools | 20% | - System Monitoring & Alerting - Remote Support & Troubleshooting Tools - Root Cause Analysis & Diagnostics |
What Candidates Ask About the SAP C_ITSP_70 Exam
The SAP Certified Associate Support Engineer blueprint spans 5 domains — including SAP Support Framework & IT Operations (20%), System Administration & Technology (25%), Customer Interaction & Support Best Practices (15%). Spend your hours where the percentages are; the full outline above lists every subtopic.
Yes:
After any official course, verify retention with the 100 practice questions for the SAP Certified Associate Support Engineer — scored simulation shows what lectures can't.
$560 USD / €518 EUR / £438 GBP per attempt, 66% to pass. Retakes bill the full fee again, so make the first attempt the prepared one — rehearse with the 100 practice questions from TestKingIT until the mark is comfortably behind you.
Through the vendor's official channels:
The SAP Certified Associate Support Engineer is delivered Online proctored or at authorized SAP testing centers — choose the option that fits your schedule.
180 minutes for 80 questions. Train the pace, don't guess it: the TestKingIT software and online engines simulate the real test scene and score your performance, so exam day holds no surprises.
No formal prerequisites; recommended basic IT knowledge and familiarity with SAP systems Vendors adjust eligibility rules over time — verify the current requirements on the official page (official C_ITSP_70 exam page) before registering.
Files first: payment triggers an automatic email within a minute — download on unlimited devices, and contact our round-the-clock team if nothing arrives within 2 hours (check spam). Failure is covered: take the corresponding C_ITSP_70 exam within 60 days of purchase, and if you don't pass, email a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam — we handle it quickly, with the full refund processed within 7 days. Exclusions: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. You may instead exchange for two equal-value products free.
Yes — download the free SAP Certified Associate Support Engineer demo and inspect real questions before paying. Your purchase then stays valid for 365 days with free updates throughout, renewable afterward at 50% off.
The SAP Certified Associate Support Engineer is SAP's official exam for the SAP Certified Associate Support Engineer certification, at the Associate level. It validates practical, job-relevant skills — which is why employers shortlist certified candidates. Related credentials include SAP Application Associate.
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