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IBM C2010-577 Exam Syllabus Topics:

SectionObjectives
Topic 1: Product Architecture and Core Concepts- IBM Tivoli Endpoint Manager architecture overview
  • 1. Agent-server communication model
    • 2. Components and server roles
      Topic 2: Configuration and Management- Endpoint management operations
      • 1. Software and patch deployment
        • 2. Policy creation and management
          - Security and compliance
          • 1. Role-based access control
            • 2. Compliance reporting
              Topic 3: Monitoring and Troubleshooting- Issue resolution
              • 1. Agent connectivity issues
                • 2. Log analysis and debugging
                  - System monitoring
                  • 1. Endpoint status monitoring
                    • 2. Performance and event tracking
                      Topic 4: Installation and Deployment- Deployment process
                      • 1. Agent deployment strategies
                        • 2. Installing TEM server components
                          - Environment preparation
                          • 1. System requirements and prerequisites
                            • 2. Database and server setup considerations

                              IBM Tivoli Endpoint Manager V8.2 Implementation Sample Questions:

                              1. How can a custom setting be created for a computer?

                              A) By assigning a retrieved property to a computer in the Edit Computer Settings dialog window
                              B) Use the Custom Setting dialog in the Edit Computer Settings dialog window
                              C) Run the Add Client Custom Settings fixlet
                              D) Run the Add Client Custom Settings wizard


                              2. Lee is an IBM Tivoli Endpoint Manager (TEM) engineer who has master operator credentials. Lee created a non-master operator account for Bob, an engineer on the same deployment with a responsibility to patch all Windows endpoints. Bob mentions all fixlets in the Patches for Windows site are showing 0/0 applicable computers. Lee checks the site and sees that there are over 5,000 computers subscribed to the site. What step did Lee miss when he set up Bob's account?

                              A) Lee did not give Bob the correct key/password credential set for the console.
                              B) Lee should have created a master operator account for Bob.
                              C) Lee did not assign management rights to Bob's account for the computers he needs to manage.
                              D) Lee did not subscribe Bob's account to the Patches for Windows site.


                              3. Which utility should an IBM Tivoli Endpoint Manager (TEM) engineer use to generate the Message Level Encryption key?

                              A) SQL Server Management Studio
                              B) TEM Console
                              C) Server Manager
                              D) TEM Administration Tool


                              4. Which two conditions must be satisfied for an IBM Tivoli Endpoint Manager (TEM) client to appear in the TEM Console for a non-master operator? (Choose two.)

                              A) A non-master operator must have the Unmanaged Assets right set to Show All.
                              B) A non-master operator must be granted a right to administer the TEM client by a master operator.
                              C) The TEM client has to be able to evaluate and report back on management rights assignment actions.
                              D) The TEM client has to be subscribed to BES Support site.
                              E) A non-master operator has to have read rights over the BES Support site.


                              5. A customer's IBM Tivoli Endpoint Manager (TEM) implementation has 5300 Windows endpoints. While connected to the TEM Console as a master operator it is observed that that 0 of 0 endpoints are relevant for all content in the Patches for Windows site. What caused this scenario?

                              A) Baselines have not yet been saved.
                              B) The Deployment Health Check has not been run.
                              C) The Lifecycle Management license has not been purchased.
                              D) No computers were subscribed to the site.


                              Solutions:

                              Question # 1
                              Answer: B
                              Question # 2
                              Answer: C
                              Question # 3
                              Answer: D
                              Question # 4
                              Answer: B,C
                              Question # 5
                              Answer: D

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