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Updated: Oct 18, 2026
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Avaya 71801X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Messaging Support Certified Exam |
| Exam Number: | 71801X |
| Available Languages: | English |
| Related Certifications: | Avaya Messaging Support |
| Exam Format: | Multiple Choice |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored exam through Avaya Learning Center. |
| Pre Condition: | Recommended experience supporting Avaya Messaging solutions and related Avaya Unified Communications platforms. |
| Official Syllabus URL: | https://www.avaya-learning.com/lms/ |
Avaya 71801X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration and Connectivity | - Platform Integration
|
| Avaya Messaging Solution Overview | - Messaging Architecture
|
| Maintenance and Troubleshooting | - Support Operations
|
| Backup, Recovery and Security | - Business Continuity
|
| Installation and Configuration | - System Setup
|
71801X Exam Facts: Choosing Wisely Among Materials
- Avaya Messaging Solution Overview ()
- Installation and Configuration ()
- Maintenance and Troubleshooting ()
Avaya Messaging Support Certified Sample Questions:
Which three are supported Avaya IX Messaging Deployment options? (Choose three.)
- A. A customer provided virtualized server
- B. Google cloud compute hosting (full or hybrid)
- C. Microsoft Azure cloud compute hosting (full or hybrid)
- D. A customer provided single purpose server per application
- E. Avaya Converged Platform turnkey appliance with pre-installed VMware
Correct Answer: A,C,E 🗳️
Explanation: Only visible for TestKingIT members. You can sign-up / login (it's free).
While doing a backup of the Avaya Messaging solution, which three folders must be chosen? (Choose three.)
- A. UC\Prompts
- B. UC\Messages
- C. UC\DB
- D. UC\Licenses
- E. UC\DBCom
Correct Answer: A,C,E 🗳️
Explanation: Only visible for TestKingIT members. You can sign-up / login (it's free).
In Avaya IX Messaging, it is necessary to share the UC folder, so that all of the programs and users have the required access. Which two user accounts require full permissions to the UC folder? (Choose two.)
- A. UCIISUser
- B. DCOM domain user with admin rights on the local machine
- C. DCOM domain user without admin rights on the local machine
- D. local Administrator
Correct Answer: A,B 🗳️
Explanation: Only visible for TestKingIT members. You can sign-up / login (it's free).
What is the order of Avaya IX Messaging server installation in an High Availability architecture solution?
- A. WebLM Server > Consolidated server > Primary Server > All Secondaries
- B. WebLM Server > Primary Server > Consolidated server > All Secondaries
- C. WebLM Server > Primary Server > All Secondaries > Consolidated server
- D. Primary Server > WebLM Server > Consolidated server > All Secondaries
Correct Answer: B 🗳️
Explanation: Only visible for TestKingIT members. You can sign-up / login (it's free).
Which two prerequisites and considerations must be met prior installing Avaya IX Messaging? (Choose two.)
- A. The corporate telephone system and PBX must be installed and functioning properly.
- B. The server must have the operating system installed, patched and completely updated.
- C. Create all accounts on the server locally, and it doesn't need to have any domain accounts provisioned.
- D. Antivirus software must be installed and operating according to specifications.
Correct Answer: A,B 🗳️
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