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Avaya 3303 Exam Syllabus Topics:

Avaya Proactive Contact Implementation and Maintenance Sample Questions:

1. What manages users on an Avaya Proactive Contact (APC. pod configuration?

A) Enterprise Lightweight Directory Access Protocol (LDAP)
B) Linux Shadow files
C) Active Directory
D) High Availability LDAP

2. Which three features are available in soft-dialer? (Choose three.)

A) Wait For Beep Detection
B) List Sharing
C) Agent Blending
D) Agent Owned Recall (AOR)
E) Native Voice and Data Transfer (NVDT)

3. Which tool is used to obtain the operation status of the acdmon binary?

A) adump
B) acdsnapshot
C) dunup_tool
D) aodsnapdump

4. Which command would you run to check that the link to a "Time Server" is functioning and is stable?

A) ethtool eth1
B) ntpstat
C) ethtool eth0
D) netstat -r

5. When testing a Reject Report through the System Telnet menu, it is discovered that the wrong field is included in the report.
Where would the list of fields be revised that can be used within the report to include the missing field?

A) the fields section
B) the label section
C) the dimension section
D) the expression section

Solutions: