Exam Name: Jira Cloud Administrator
Certification Provider: ATLASSIAN
Corresponding Certification: Jira Administrator
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Updated: Sep 06, 2026
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ATLASSIAN ACP-120: Jira Cloud Administrator exam is a comprehensive assessment of the candidate's knowledge of Jira Cloud administration. ACP-120 exam covers a wide range of topics, including configuring and managing Jira Cloud instances, managing users and permissions, customizing workflows, managing add-ons, and integrating Jira Cloud with other tools. ACP-120 exam also evaluates the candidate's ability to troubleshoot Jira Cloud instances and provide solutions to common problems.
Reference: https://community.atlassian.com/learning/certifications/jira-administration-for-cloud
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To be eligible for the exam, candidates are required to have a good understanding of Jira Cloud and must have completed the ATLASSIAN Jira Cloud Essentials course. ACP-120 course provides candidates with a comprehensive overview of Jira Cloud and covers the core concepts and features of the platform.
ATLASSIAN ACP-120 (Jira Cloud Administrator) Exam is an important certification for professionals who work with Jira Cloud. It demonstrates that the candidate has the skills and knowledge necessary to effectively manage Jira Cloud instances and ensure that they are optimized for their organization's needs. By earning this certification, professionals can enhance their career prospects and demonstrate their value to potential employers.
ATLASSIAN ACP-120 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Workflows and Automation | 15-20% | - Workflow schemes and assignments - Automation rules: creation, configuration and troubleshooting - Workflow design, statuses, transitions and conditions |
| User Features | 10-15% | - Bulk change operations and impacts - JQL query design and application - Dashboard and filter management |
| Issue Types, Fields and Screens | 15-20% | - Screen schemes, field layouts and transitions - Custom fields, contexts and configurations - Issue types, subtypes and configurations - Field configurations and schemes |
| General Project Configuration | 10-15% | - Project types: company-managed vs team-managed - Project creation, templates and settings - Components, versions and project details |
| Notifications and Email | 5-10% | - Email configuration and troubleshooting - Notification schemes and events |
| System Administration | 5-10% | - JQL and bulk operations - Global settings, look and feel - Time tracking, attachment options and issue links - Dashboards, filters and subscriptions |
| Access, Permissions and Security | 25-30% | - Groups, roles and permission schemes - Administrator privilege types and assignments - Organization, product and project access controls - User management and account types |
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