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If you take the 920-804 exam within 60 days of purchase and do not pass, the TestKingIT money back guarantee applies: file your claim within 2 days of the exam with a scanned enrollment slip and the official score report (PDF), and it will be processed within 7 days. The candidate name must match the payer name; the policy excludes exams taken within 3 days of purchase, purchases never used in an actual exam attempt, free materials, and expired orders. If you would rather keep preparing than refund, exchange the product for two free exam packages of equal value and keep the update service on your original purchase.

The Nortel technology standards and protocols for converged networks syllabus spans 3 domains, headlined by Convergence Networking Fundamentals, Network Implementation Standards, and Network Protocols and Services. The full weighted outline is in the syllabus section above — our materials strictly follow it, and so should your study plan.

The 920-804 exam — formally the Nortel technology standards and protocols for converged networks — is Nortel's certification exam for validating professional skills with its technologies; passing it earns the NCSE certification, a Expert / Technology Expert-level credential. It is popular among job seekers for a simple reason: employers trust vendor-issued proof of skill. It also opens the path toward Nortel Certified Technology Expert (NCTE), NCSE, NCDE.

Typically requires experience or prior networking certification; part of Nortel Certified Technology Expert (NCTE) track

Vendor policies change from time to time, so before scheduling, confirm the current criteria on the official Nortel exam page.

Yes — TestKingIT offers a free PDF demo of the 920-804 practice questions so you can evaluate the content quality and verified answers before paying anything. Once you purchase, 365 days of free updates are included, and if the product expires, the update service renews at a 50% discount from your member zone.