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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. What does it mean when the system status light on an IP Office expansion (e.g. ATM16, DS/DT30) module is flashing green?

A) The .bin files are not loaded into the module.
B) A line/station is in use on the module.
C) There is no communication with the IP Office.
D) No lines/stations are in use on the module.

2. A new customer reported an issue on their site in Milan. The IP phone can login but cannot make calls to any agents that are using analog phones. what is the problem?

A) 20 packets missed means too many packets lost; IP Office stops the call proceeding.
B) You need to buy additional licenses.
C) Embedded Voicemail is not running properly.
D) All cards may not be seated correctly.

3. A customer has a current IP500 using the default extension range of 201-300 for 100 users. The customer just purchased another company that also has an IP500 with 50 users using the default extension range of 201-250. Both sites are using Line Number 1 for their PRI. Both sites have their own block of DIDs. The company is going to create an SCN between the two sites. Both sites will dial their customers over their local PRI and the SCN will be used only to dial each other internally.

A) Answer Pending

4. What is happening when an IP412 control unit system status light is solid red?

A) The IP Office Professional license is not installed or is not valid.
B) The Voice Compression Module is not installed.
C) The .bin files are not loaded in the control unit.
D) The Local Area Network is not connected.

5. A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)

A) SSH session to the IP Office address
B) Call Status Application
C) Telnet session to the IP Office
D) System Status Application
E) Web session to the IP Office address

Solutions: