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IBM Case Manager V5.1 Sample Questions:

1. A solution designer would like to use a FileNet eform to add a case in ICM. The form template has already been created in the eforms designer. Which step(s) need to be performed to make this form available to add a case?

A) Check in the form template of type ITXFormTemplate class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.
B) Check in the form template of type Document class using WorkplaceXT; Configure the Case Form Widget in the Add Case Form page with this version series ID of the checked in form template.
C) Check in the form template of type Document class using WorkplaceXT.
D) Check in the form template of type ITXFormTemplate class using WorkplaceXT.

2. While designing tasks within a given case, you need to determine how best to organize them. You have discovered through requirements that a number of these tasks are related. This relationship is that only one of these can be executed within a case. What option within Case Builder shows this relationship?

A) All Inclusive Set
B) Mutually-Exclusive Set
C) Manual task with pre-conditions
D) Required task with pre-conditions

3. Cognos Real Time Monitor (RTM) is used to display what type of information?

A) Information about what case outcomes were achieved.
B) Information about cases and tasks currently in process.
C) Information about how to design your case.
D) A report detailing how many cases were processed over the past two years.

4. Which two statements are correct about a design object store? (Choose two.)

A) Each Case Manager/P8 Domain allows one (and only one) design object store.
B) Each Case Manager/P8 Domain allows multiple design object stores.
C) The solutions are deployed and tested in the design object store.
D) A design object store is not allowed in a production environment.
E) It contains a solution package for each solution.

5. What component of the Case Client interface can be used to insert a custom company logo?

A) Theme
B) Custom Step Processor
C) Case Page
D) Case Toolbar

Solutions: